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Code of Ethics, Conduct and Operation
At the Credit Bureau of Albert Lea we strive to:• Maintain the highest standards of business conduct by using only legal and ethical means in all business activity.• Actively promote and encourage the highest level of integrity within the industry.• Be fair and respectful to all employees, associates, competitors, customers and public, in all business or professional relationships.• Commit to the development of building strong relationships with the businesses and individuals within the communities we serve. • Observe all applicable laws, regulations and rules pertaining to the processing and handling of accounts receivable.Our MissionTobethebestproviderofcollectionservicesbyexceedingourcustomers’expectations,creatingaprofessionalworkenvironment and making a positive impact on the communities in which we live and work.Our ValuesIntegritywhileworkinginourspecializedfieldandtreatingallwecomeincontactwithhonestlyandfairly,whileperformingour duties.Servicebyprovidingqualityandaccountabilitytoallwecomeincontactwithbothbusinessassociatesandconsumerswhile meeting the highest professional standards.Diligence never wavering, striving to accomplish what is expected and required to maintain a best in class collection service.Our PromiseTomaximizerecoveryofyourpastdueaccountsinaneffective,efficientmanner,increasingyourcashflowwhiletreatingyour customerswithrespectandconsideration,therebymaintainingyourrelationshipsandreputationinthecommunity,whichinturn allows you to focus on your business and profits.